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Tinnitus Support!

Supporting us

The hearing Coach has recently became in partnership in supporting the UK Veterans Hearing Foundation to support Veterans with their tinnitus. A great amount of Veterans suffer with bilateral tinnitus, and do not know how to cope with this. Although there is not a cure for tinnitus, there is support out there to help mange your tinnitus for a better quality of life!

The Hearing Coach

Lisa Caldwell: The support I provide is through Mindfulness-Based Tinnitus Management. We meet online for 8 sessions during which I teach you a range of mindfulness practices that have helped many people who struggle with tinnitus.

I developed tinnitus in 2005 when I lost my hearing on one side overnight. For nine exhausting years it left me unable to sleep, concentrate at work or stop worrying about living like this for the rest of my life.

​Mindfulness changed everything. I took an 8-week course to help with my chronic pain. It made so much difference that I researched whether mindfulness could help me with my tinnitus too. The answer was a definite YES! So much so that I trained to become a Certified Mindfulness Meditation Teacher.

Through regular use of the mindfulness practices I teach in the course I am much better able to cope with my tinnitus. It’s still there, but I am less aware of it and no longer worried about it. I control how I respond to my tinnitus – it no longer controls me. And that is a huge relief!

How this works

I set up The Hearing Coach to use my experience of tinnitus and hearing loss to help others who find themselves in this new and often-times distressing world. As well as providing coaching I’ve created a bespoke mindfulness course specifically for people with tinnitus – Mindfulness-Based Tinnitus Management™.

The course teaches tried and tested techniques that help you to:

  • reduce your experience of tinnitus
  • improve your quality of life
  • reduce stress, anxiety and depression
  • improve fatigue and sleep
  • optimise focus and positivity
  • answer “why me” and “what if…”

​The course is tailored to you, and the challenges you experience with tinnitus. You and I will meet once a week on Zoom, for a period of 8 weeks.

  1. Introduction to mindfulness
  2. Paying attention
  3. Reaction v response
  4. Judgment
  5. Acceptance
  6. Goals
  7. Compassion
  8. Integration
table showing steps for tinnitus relief
Tinnitus Pathway



If you’d like to know more about the Hearing Coach, visit the website- or email [email protected]

Tinnitus Support

Veterans Hearing Are Committed To Helping UK Veterans With Tinnitus.

What is tinnitus?

Tinnitus is a sound heard in the ear without there being a sound within the environment. The sound can be anything from a buzz to a whistle and I have even heard of a patient hearing a symphonic orchestra which she found quite disconcerting.

This is known as musical tinnitus and is usually occurs in older people with hearing loss and musical interest. It can be in one ear or two and sometimes difficult to pinpoint where with some clients taking a while to realise it is an internal noise and not external.

Can I get tinnitus?

Anybody and everybody can get tinnitus, it is very common, and people can even be born with tinnitus for no apparent reason.

Tinnitus can be associated with: hearing loss, with certain medication, associated with a blocked ear – either in the middle ear chamber or outer ear chamber with wax.

People are affected differently by tinnitus. Some people have it for years and aren’t bothered by it, however, the other end of the spectrum is some individuals are very upset by it and it can be debilitating.

Can I stop my tinnitus?

Because we don’t know for sure what the actual cause of tinnitus is, it is difficult to create a cure as there are so many reasons that can cause tinnitus. It isn’t an illness or a disease. However, there are solutions to certain causes such as the ear wax being removed, working with the stress levels in your body, or a middle ear issue which may be resolved, etc.

What should I do if I think I have tinnitus?

Initially, consult your GP or local audiologist who can perform some investigation. Your audiologist may have the equipment to further test very quickly which your GP cannot access without a referral to an ENT specialist which may take time. All the while you are waiting for your brain will begin to rehabilitate to the tinnitus, although initially, you may find the sounds quite upsetting and if you suffer from anxiety it may increase this.

It is a physiological response that you cannot control as it is the body’s natural fight or flight system working to potentially protect you. An audiologist can provide a report to give to your GP which will point your GP in the right direction to support you, and often the audiologist can help with tinnitus treatment once it is ruled out that there is no medical underlying condition to your tinnitus.

However, if you have unilateral tinnitus (tinnitus in one ear) and it isn’t one of the conditions that can be cured ie. Wax or middle ear issue, you are required to be seen by an ENT specialist to rule out any more serious underlying causes.

Will it ever get any better?

Yes. When you first hear tinnitus it can be quite frightening and alarming, and your brain will focus on the sound for a while just to ensure it is safe and that it won’t harm you. But with time, habituation will occur.

Habituation is when you hear a sound that eventually you lose ie a clock in a room that over time you don’t hear anymore unless you focus on it. The main thing is to try and stay calm, and seek professional advice to see if there is a solution for stopping the tinnitus and if not, a way to support you with it.

What can I do to improve my tinnitus now?

There are many groups for Tinnitus support all over the UK that can shed some light on your current situation. The British Tinnitus Association are the leading light of research in this area and are a great resource for the latest information and new developments within the field of tinnitus. Try giving them a call.
This is to help with the anxiety you may feel, try playing gentle music in the background to keep your ears from listening to the tinnitus. Try yoga, walking or anything that makes you wind down a bit.
If your tinnitus is related to your hearing loss then wearing a hearing aid will quite often silence the tinnitus, and is one of the easiest ways to “cure” the tinnitus.
Tinnitus will sound worse when it’s quiet. Most people struggle to sleep at night because of the sound in their head. So put on some light music or the tv in the background during the day, and at night there is specialist equipment you can purchase to play sounds by your pillow or simply put ear pods in until you are ready to sleep.

What do I do if I can’t sleep?

It’s not surprising with the wind howling in your ear in complete silence that you can’t fall asleep or stay asleep. Worrying about the tinnitus, the lack of sleep just isn’t conducive to relaxing and this will just make you anxious.

This is where coping mechanisms will help by learning to relax or calm your mind so take the time out to find out about these forms of support. Play relaxing music on a timer to give yourself time to get to sleep.
Avoid the obvious stimulants at night like coffee and alcohol or keep a notebook of when you drink this and how it affects your sleep with the tinnitus and start to get a feel for what affects you.

What therapies are available for tinnitus?

There are several different types of therapies that can help reduce the impact of tinnitus on your daily life, these include: CBT (cognitive behavioural therapy), Mindfulness, TRT (tinnitus retraining therapy) all of which are helpful and can be found locally or by contacting the BTA.

Read the British Tinnitus Association Publication – Soldiering On: The Impact of Tinnitus on Veterans >>

Partially & Fully Funded

You will receive a free Hearing Test, all funding for your new Hearing Aids and any accessories you might need! Tinnitus support is also available at no cost!

5 Years

All our hearing technology comes with a 5 year guarantee & hearing aids with a 3 month exchange programme, ensuring your hearing aids are just right for you!


Once you have received your new hearing aids, we continue to offer you support at any time. This includes 3 years of expert aftercare to ensure 100% satisfaction.

Improved Quality Of Life

Our expert can select the best hearing aid systems, tailored specifically to suit your hearing needs. You can then enjoy a new and improved quality of life!

Help Us Fit More Veterans!

Since becoming a charity, we have managed to fit over 100 veterans with top-class hearing aids! However, we still have more than 1,500 veterans who need our help in getting back to a normal standard of life after the hearing damage they received in their years of service. Any donations we receive are a huge help in the lives of our vets and we are eternally grateful for whatever you may be able to spare.

Gold arned force service award

Proudly supporting those who serve!

UK Veterans Hearing Help (now the UK Veterans Hearing Foundation) received the Bronze Award in the Defence Employer Recognition Scheme in 2016, in 2019 we achieved Silver level and in 2020 we achieved the highest level Gold. The scheme provides an award for organisations that pledge, demonstrate or advocate support to defence and armed forces community.

Who We Support